Shipping Policy
Shipping Policy
Last Updated: July 28, 2026
Thank you for shopping with us. We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During peak seasons, promotions, or holidays, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location and the shipping carrier.
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Domestic Orders: Typically 3–7 business days.
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International Orders: Typically 7–21 business days.
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, shipping method, and order size. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
When available, a shipping confirmation email with tracking information will be sent once your order has been shipped. Please allow up to 48 hours for tracking information to become active.
Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, customs clearance, carrier issues, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses.
If you notice an error in your shipping address, please contact us immediately. We will do our best to assist if your order has not yet been shipped.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and help determine the best available resolution.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Shipping Restrictions
We reserve the right to limit or decline shipments to certain locations where delivery is unavailable or restricted.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: info@perpologix.com
We appreciate your business and thank you for shopping with us.
